NaTakallam Organizational Chart

The NaTakallam Organizational Chart for 2024 illustrates a structured and diverse team across several departments, all contributing to the organization’s mission of delivering language and translation services.

Here’s a comprehensive look at how these departments and roles interconnect, especially focusing on areas relevant to language tutors and translation services.

At the top of the organization, CEO Aline Sara oversees NaTakallam’s overall direction, supported by COO Reza Rahnema (Chief Operating Officer) and COS Christelle El Fakhour (Chief of Staff).

NaTakallam’s operations are divided into three main functional areas:

1. B2C: Language Sessions

2. B2B: University, Schools & Business

3. Translation

The B2C Language Sessions team directly supports the language tutoring services offered to individual clients, which is particularly relevant for language tutors.

• Head of Growth_Rafael Duran - Responsible for scaling NaTakallam’s language services, which includes growing the network of language tutors and expanding the client base.

• Community Manager_Carmela Francolino - Manages the community of language tutors and learners, fostering engagement and support for tutors.

• Product Owner_Moulham Ibrik Oversees the platform and tools used to deliver language sessions, focusing on user experience and functionality.

• Tech Manager_Safa Marhaba - Leads the technical team that maintains and improves the infrastructure for online language sessions.

Supporting roles include:

• Customer Support Coordinator_Sally Wehby - Assists with client inquiries and provides support to both tutors and learners.

• Technical Team - this team ensures a smooth technical experience for language sessions and handles platform development and maintenance and it is comprised of:

  • Python Developer_Amrnad Salmam

  • Front-End Developer_Nour Al Houda Rihani

  • Back-End Developer_Nad Rafik

While not confined to a single department, the Marketing and Communications team promotes NaTakallam’s services, benefiting both translation and B2C language sessions:

• Head of Marketing & Communications_Kelsey Holmes - Develops and executes marketing strategies to increase visibility for NaTakallam.

• Content Manager_Suhara Mushtaq - Manages content, likely including social media, blog posts, and promotional materials.

• Digital Content Producer_Will Advocaat and Graphic Designer_Alana Peters - Assist with creating visually appealing and engaging content, supporting marketing efforts for both B2C and translation services.

Finance Officer_Majd Tiffle manages financial aspects, including budgeting, payroll, and other financial processes that ensure smooth operations across all departments, including payments to language tutors and translators.

The B2B team handles partnerships with educational institutions, businesses, and other organizations that engage NaTakallam’s services for language training or translation.

• Head of Institutional Partnerships_Layisha Paerhati - Leads the development and maintenance of these partnerships, ensuring that NaTakallam meets the specific needs of institutional clients.

• Outreach & Client Relations Coordinator_Enas Alsaffadi - Works on acquiring and maintaining clients, expanding NaTakallam’s translation client base.

• Admin Coordinator Sally Wehby- Provides administrative support for the team.

• This team plays a crucial role in creating a sustainable client base, both for translation and for B2C language sessions, by fostering long-term, high-value relationships.

The Translation team focuses on providing translation and interpretation services, operating with its own management and support structure.

• Head of Translation_Anete Korka - Leads this department, ensuring quality and efficient service delivery.

• Customer Success Manager_Hanna Witonska - Focuses on client satisfaction and retention, helping to maintain strong relationships with translation clients.

• Project Managers_Victorija Rytinia, Kristine Kaufelde and Adeodat Rubera - Coordinate and oversee translation projects, managing timelines and client communications.